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POSITION TITLE:   Family Services Coordinator

REPORTS TO:       Executive Director

SUMMARY:   The Family Services Coordinator is responsible for the affiliate’s procedures for the selection of homeowner families, and the

programs designed to support families after

they have been selected.

Key Responsibility Area:  Administration-Operations

Specific Duties:

  • Provide staff support to and manage the documentation of the homeowner selection process.

  • Provide staff support to Family Selection committee.

  • Monitor Family Support Program budget and participate in the development of funding proposals for the Family Support Program.

  • Provide program development for family support/self sufficiency, including the areas of home maintenance, payment timelines, family financial management and homeowner mutual support.

  • Facilitate regular resources as appropriate to homeowners.

  • Facilitate regular contact with all Habitat Families.

  • Encourage opportunities for ongoing participation of homeowners in the ministry.

  • Participate in professional development of staff and volunteers.

  • Communicate and collaborate with other staff regarding issues homeowners raise with Habitat including construction, home repair, financial and sweat-equity problems.

  • Develop and maintain a specific plan for each individual family.

  • Meet with every family in the pipeline once a quarter to discuss the progress of their plan.

  • Facilitate closing for all Habitat families as well as the dedication of the home. 






Responsibility and Authority

  1. Process homeowner applications.

  2. Attend home visits.

  3. Maintain computer database.

  4. Obtain credit reports.

  5. Train volunteers and families.

  6. Facilitate orientations.

  7. Complete all required reports accurately and timely.

  8. Above all, ensure the mission of Habitat for Humanity is carried out to its fullest.

Skills and Experience

  • Two year’s experience as volunteer or staff with Habitat for Humanity or other community-based not for profit.

  • Two year’s experience in working with low-income families.

  • Two year’s experience in working with volunteers.

  • Relevant experience in training and program development.

  • Ability to communicate clearly in written and oral presentations.

  • Strong organizational skills, computer skills, exceptional interpersonal skills, and must be flexible.

  • Must have a strong passion for our mission.


Internal:   Key organizational staff.
External:  Other agencies in similar fields of service.

Hours and Benefits:

Full Time- Salary Range- $30,000-$35,500 depending on experience

Habitat For Humanity of Southwest Alabama., (HFHSWA) is an equal employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, age, national origin, disability, national origin,  veteran/reserve national guard status, or any other status or characteristic protected by law.

Employment Opportunities 

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